PRIVACY
Privacy Policy
How RVL Active collects, uses and protects your personal information — written in plain English, not legalese.
Who I am
This website is operated by RVL Active, a mobile personal training and running coaching business run by Harvey Langer, operating across North Manchester.
For the purposes of UK data protection law, RVL Active is the data controller for the information described on this page.
Contact: hello@rvlactive.com · 07779 130558
What I collect
When you use the enquiry form
- Your name
- Your email address
- Your phone number, if you give it
- Your town or postcode, so I can check I cover your area
- What you’re interested in
- Anything you choose to tell me in the message box — which may include injuries, health conditions or medical history
When you become a client
- A health questionnaire (PAR-Q) completed before your first session
- Training records, measurements and progress notes
- Payment records — I do not store your card details
Automatically, when you visit
- Standard server logs, including IP address, browser type and pages visited
- Essential cookies needed for the site to function
Health information
Information about injuries, medical conditions or physical health is treated as special category data under UK GDPR and given extra protection. I collect it only where it is necessary to plan training that is safe for you, I keep it to the minimum needed, and I do not share it with anyone without your explicit consent — except where I am required to by law, or in a medical emergency.
Why I collect it, and my lawful basis
- To reply to your enquiry — your consent, given when you tick the box on the form
- To deliver coaching you’ve booked — performance of a contract
- To train you safely — your explicit consent for health information, and my legitimate interest in safe practice
- To keep business and payment records — legal obligation
- To keep the site secure — legitimate interest
I will not add you to a marketing list from an enquiry alone. If I ever send marketing emails, I will ask you separately and you can opt out at any time.
Who I share it with
I do not sell your data, and I do not share it for anyone else’s marketing. Your information may be handled by the services that keep this business running:
- My website host and email provider, to store and deliver your enquiry
- My accountant and payment provider, for invoicing and records
- Insurers or legal advisers, if a claim or dispute made it necessary
These providers act on my instructions and are bound to keep your data secure.
How long I keep it
- Enquiries that don’t become clients — up to 12 months, then deleted
- Client training and health records — for the duration of our work together and for 7 years afterwards, in line with insurance requirements
- Financial records — 6 years, as required by HMRC
Your rights
Under UK GDPR you have the right to:
- Ask what data I hold about you, and get a copy
- Have inaccurate data corrected
- Ask me to delete your data, where I’m not legally required to keep it
- Object to, or ask me to restrict, how I use it
- Withdraw consent at any time
- Ask for your data in a portable format
To exercise any of these, email hello@rvlactive.com. I’ll respond within one month.
If you’re unhappy with how I’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Security
This site is served over HTTPS. Enquiry data is stored in the website’s email and hosting systems, which are password protected and accessible only by me. Client health records are kept securely and are not stored on this website.
Cookies
This site uses only the cookies needed to function and to keep it secure. It does not currently use advertising or third-party tracking cookies. If that changes, this page will be updated and you’ll be asked for consent first.
Changes to this policy
If this policy changes, the new version will be posted here with an updated date.
Last updated: August 2026.